Stephanie G.
FRAUD COMPANY!!! NEVER RECEIVED THE WAND OR MY REFUND!!! I WILL NEVER EVER ORDER FROM THIS COMPANY AGAIN AND I WILL CONTINUE TO POST BAD REVIEWS EVERY PLACE I SEE ADVERTISEMENT ABOUT THIS COMPANY!!!
Dana W.
Over a month after purchasing and have not received my order.
Anika W.
I did not receive my wand I'm not happy about that I am a single mother when I pay for something I expect my product.
Katrina B.
The company is a fraud. I did not receive the item.! I’ve emailed them several times and haven’t received a response. Stay far away from this company..
Ashley B.
I NEVER received my order!!!
Monye C.
Order 6 weeks ago. Still have not received
Customer
Product never arrived
Kazukoa H.
I never received it.
Lashoundra M.
I never received my product. I reached out several times with one email saying it was being processed. This company took my money but no product.
Jaconda K.
I have not received mines and it's been 2 months and 4 emails later
LaTonia W.
I received everything except the HHB wand. I was told it would be shipped to me the following week. Unfortunately I still haven't received it.
Julia R.
This company is a scum they didn't send shit
Gwen S.
Just like everyone else, I have not received the hair wand. Its been two months now.
Alicia W.
I never received the product i purchased and that was almost 2 months ago. Someone from the company reached out and attempted to help. A month and a half later.. still no product. I asked for a refund and didn’t get that either. Good thing is I love spending my money on new products, won’t be spending another brown penny at their site.
Evony B.
I never received this product that I have paid for
Regina G.
I never got the item. I’ve been waiting on the item since January 29th 2024.
I sent emails and you guys responded week after week you say, the item is going to be shipped and still you haven’t sent me my item
Laquesheia T.
I placed that order January 25, 2025 and I still have not received my order. I emailed them on February 23,2025. They responded saying that I would received my order the week February 02,2025. I still haven’t received my order or tracking number. I emailed them again March 7, 2025 to ask for a full refund because I still haven’t receive a tracking number or my order. I got no response.
Sharice T.
I never received my order!!
Michele R.
Never received product.
Cheryl W.
Never recieved my product
Vanessa V.
I also never received it! I ordered this product back in DECEMBER!! I reached out to them about 4 times and I keep getting the run around. What a SCAM!!
Gwen S.
I HAVE NIT RECEIVED THE WAND!!!
Tynika W.
Never received order
Vanessa F.
I'm ver disappointed because I never received my merchandise from this scam company
Shawntay M.
I need received it !
Lakeysha J.
It's been over a month & I still have not received my product. No response to my messages sent through the customer help, about my order
Jessica J.
Unfortunately, I still haven't received the full order. I ordered December 12th and as of February 24, 2025, I still haven't received my order. The company was responsive when I reached out, but it's been a month since then and I still haven't received the HHB High Frequency Growth Wand.
Kim T.
I never received the product or scapula. The company refuses to give me a response and now I have to fight it with my card company. Very disappointed. I was a good customer.
Donna W.
I haven't received my order yet.
Why is it taking so long to receive my order.
Takeya J.
Never received it!
Sadiqua C.
I never received my order & I'm sick of this place!
LaTarsha H.
I ordered the hair wand back in December it’s now February and still haven’t received my wand….
So I’m not very happy with this company at the moment
Latanya M.
I did not get the product and want a refund!
Tiffany B.
Never received order and company was responsive at first until they aren’t. Do not purchase from them they will take your money and not ship. Horrible experience plus it’s over price and you can get it cheaper on Temu and they will actually ship it to you.
Ashleigh P.
Have not received my order yet
Jocelyn E.
I never received my order or a response back from customer service stating the ETA of shipment on the order or regarding a refund. I’ll never place another order with this company for any other products moving forward.
Lori L.
They asked me for a review and I haven't even received my order yet. My order is almost a month late! They will no longer respond to my texts or emails asking where my order is. I ordered this as a Christmas gift and I was supposed to receive it before Christmas. Called and got a voice mail to send an email. Has this happened to anyone else?
Italia L.
NEVER RECEIVED IT!!! Contacted the company multiple times just to hear I’m sorry it’s on its way!
Cynthia R.
Never received item
Lynique B.
Never got my wand in the mail. I had to call and dispute the charge with my credit card company.
Latrina H.
I can't review products that I haven't received. This is one of two orders I placed with multiple items. When asked about the shipping, I was told that Expedited is the same as Standard shipping. If that's the case, why offer expedited in the first place? And the shipping protection is clearly a joke. For some reason, the carrier looks based out of Asia, and I have no idea why. As much as I like the products, I will not be ordering again, as I don't like being blown off after spending my hard earned money.
Briana W.
Shipping was horrible. Took forever to come
michelle a.
I love it but i just had to order again because it fell and broke. Lol